Effective Date: 02.04.2025
1. Introduction Welcome to CAFE PLUS HOSPITALITY SERVICES (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our hospitality services.
2. Information We Collect We collect various types of information in order to provide and improve our services, including but not limited to:
- Personal Information: Name, contact details (phone number, email address), date of birth, government-issued identification (if required for check-in), and payment information.
- Booking Information: Reservation details, special requests, and preferences.
- Transaction Information: Payment details, billing history, and invoices.
- Technical Information: IP address, device type, browser type, and cookies.
- Guest Preferences and Feedback: Reviews, service preferences, and communications with our staff.
3. How We Use Your Information We use the collected information for the following purposes:
- To facilitate reservations and process payments.
- To provide personalized hospitality services and enhance guest experience.
- To communicate important updates, confirmations, and promotional offers (where permitted).
- To comply with legal and regulatory requirements.
- To improve our website, services, and customer support.
4. Sharing Your Information We may share your information in the following circumstances:
- With Service Providers: Third-party vendors (e.g., payment processors, IT providers) who assist in delivering our services.
- Legal Requirements: If required by law or legal process.
- Business Transfers: In case of a merger, acquisition, or asset sale.
5. Data Security We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices Depending on your location, you may have the following rights:
- To access, correct, or delete your personal data.
- To withdraw consent for certain processing activities.
- To object to direct marketing communications.
- To request data portability.
7. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Retention of Information We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. Third-Party Links Our website and services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
11. Contact Us If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
CAFE PLUS HOSPITALITY SERVICES
ceo@thecafeplus.co.in
+91-98150-3087,+91-62801-85821
Plot No. F-426 Phase 8 Indl. Area